We collect personal information, payment details, and technical data such as browser type and operating system to improve our services.

Your information is used to process orders, enhance your shopping experience, communicate updates, and prevent fraud.

We do not sell or trade your information, but we may share it with trusted service providers for order processing and legal requirements.

We implement security measures, including SSL encryption, and restrict access to authorized personnel to safeguard your data.

Cookies are tracking technologies used to enhance your browsing experience. You can disable them in your browser settings, but this may affect site functionality.

Due to the perishable nature of our products, returns are only accepted if the product is unfit for consumption. Please contact us on the day of delivery for assistance.

To request a refund, contact our customer service with your order number and provide evidence of the issue. We will review your claim and respond accordingly.

If approved, refunds are processed within 7-14 business days, but may take additional time to reflect in your account.

We currently ship within the United States. Contact us for custom delivery arrangements if you are outside our standard zones.

Shipping fees vary based on location and order size, and we aim to process and ship orders within 3-5 business days.

Please provide details and photos of the damage within 24 hours of delivery, and we will assist you with the return or refund process.

Yes, we do ship internationally. However, we do not deliver to PO boxes or APO/FPO addresses.

You can reach us via email at info@qaswahalalco.com or call us at 202-607-5328 for any inquiries.